Jim Coates

Q. I am upgrading my computer system and would like to sell my old laptop, as most users would find it still extremely functional. My concern is that there could...

Q. I am a regular reader of your column and have found it enlightening. However, I believe you may have misread the recent question you answered for reader Bill Reetz...

Q. I have my entire music library on my iPod, placed there using Apple's iTunes software with a Mac. That computer no longer works. Normally, iTunes does not allow one...

Q. Like so many others, I took a lot of slides when the children were growing up. I'd like to go through them and burn them onto CDs so I...

Q. I have Windows XP Home edition and my problem is when I want to save a photo off the Internet, I can only save one or two as jpeg...

Q. As a serious amateur photographer, I have taken thousands of fine-grain transparencies over the last 25 years. I would like to take steps to preserve these slides and view...

Q. After reading one of your columns that reviewed the book "Free Software for Dummies," I am considering buying a low-price portable computer (Dell, probably) and loading it with free...

Q. Every day I receive one or two e-mails from some unknown address with a subject that is just meaningless words, and the body of the message is usually an...

Q. Are any MP3 players capable of playing music directly from an external hard drive? I would like to copy my CDs to a USB 2.0 hard drive designed to...

Q. Are any MP3 players capable of playing music directly from an external hard drive? I would like to copy my CDs to a USB 2.0 hard drive designed to...