Jim Coates

Q. I apologize for being a total computer dummy, but I am over 62 and our home computer experts (our daughters) couldn't be bothered with our computer needs. We have...

Q. I would like to take some old VCR tapes and download them onto my computer and put them on DVDs without spending a fortune. Can it be done with...

Q. Love your column -- read it religiously. You recently answered a reader's question that mirrored my problem (resizing images for e-mailing). Per your instructions, I went to Microsoft downloads,...

Q. In the last few days, I've tried to play some video clips on my computer only to receive errors of "COOD109B"and "COOD1197." I have tried every way I know...

Q. Recently, there are a lot more fonts on my computer than before and I don't like having them around. Is there any way to get most of them off?...

Q. Over the years, you have bailed me out several times on PC-related issues. A recent article, however, has caused me frustration (perhaps my ignorance). In your Sunday Binary Beat...

Q. It looks like the history function is faulty on my new computer. Specifically, on several Web sites but not all, links that I view do not show up under...

Q. I want to write a couple of books. So I need software to handle references, footnotes, etc. Any recommendations? -- George Ross @cadacademy.com A. Microsoft's Word software includes complex...

Q. From time to time I receive voice mails that I would like to save beyond the standard 14 days provided by my Cingular Family Talk 700 plan. Is there...

Q. My HP Compaq Presario freezes up after only a few minutes of use nine out of 10 times I switch it on. I have to turn it off, wait...