Jim Coates

3Com's hot selling but costly Palm IIIs, Palm Vs and Palm VIIs face dynamite competition this month with the debut of a little Palm-killer called the Handspring Visor. It matches...

Q--I have contacted America Online and still am unable to print a portion of information off the Internet. I highlight the portion I want to print and the entire article...

Moving one's camcorder into one's jacket pocket becomes a reality this month with the $700 Sharp Internet ViewCam. It weighs in under 4 ounces and is about the same 3.5-inch...

Q--I can't find the answer to a recurring problem my husband has when he's on the Web with our browser, Netscape. Once in a while, the cursor turns into a...

Q--I'm a 75-year-old doodler, with a fair amount of computer experience. When I now boot up, instead of stopping at my familiar desktop, the booting up continues getting me into...

Help is on the way for sickies who rent slasher movies at Blockbuster so they can fast forward to the gore and not get bogged down with things like dialogue...

Q. The local cable company is starting to add Internet service in my area. Will I have to get a new modem as well as their adapter? Mike Graney, Springfield,...

Q. My family has two phone lines, one for my sister and one for my parents. When I go on-line I tie up my sister's phone line and they are...

Q. My knowledge of the Internet is quite basic and my question probably will have a simple answer. I access my e-mail via the Microsoft Network using Outlook Express. I...

If you really, really want to protect your computer files during the Big Turnover from the 20th Century into Y2K, an outfit high up in the Idaho mountains called Subterranean...